008 Agent: AI Voice Agents & Softphone Integration - Video-IA.net

008 Agent — AI Voice Agents for Customer Support and Sales

008 Agent is a revolutionary AI-powered voice agent platform designed to transform customer support and sales operations through intelligent voice automation. Built as "Agent 008," the ultimate voice AI agent created in a top-secret lab, this platform revolutionizes customer support by freeing human agents from repetitive calls while delivering exceptional customer experiences.

Why 008 Agent

• AI-Powered Voice Automation: Advanced artificial intelligence handles customer interactions with natural conversation flow, understanding context and responding appropriately.
• Seamless Integration: Native integration with popular CRM systems and business tools ensures smooth workflow integration.
• Real-Time Analytics: Comprehensive call analytics and AI insights provide valuable data for business optimization.
• Scalable Architecture: Built to handle multiple simultaneous calls and scale according to business needs.

Key Features

• Voice AI Agents: Create intelligent voice agents that can handle customer support, sales calls, technical support, reservations, and conversational IVR.
• SIP & Web Integration: Deploy agents through SIP protocols or web-based interfaces for maximum flexibility.
• CRM Connectivity: Native integration with Zendesk, Salesforce, HubSpot, Zoho, Pipedrive, and Freshdesk for seamless data synchronization.
• Real-Time Actions: Agents can execute actions like creating tickets, updating CRM records, and managing leads during calls.
• Multilingual Support: Support for multiple languages and voice customization options.
• Call Analytics: Detailed insights into call performance, customer satisfaction, and business metrics.
• Webhook Integration: Post-call outputs and data delivery through webhook systems.

Use Cases

• Customer Support: Automate first-level support calls with intelligent routing and issue resolution.
• Sales Operations: Handle lead qualification, product inquiries, and sales follow-ups.
• Technical Support: Provide technical assistance and troubleshooting guidance.
• Reservations & Bookings: Manage appointment scheduling and reservation systems.
• Conversational IVR: Replace traditional IVR systems with intelligent voice interactions.

Pricing Plans

• Rookie Agent: $0.39/min with 3 agents, 3 deployments, 5 concurrent calls
• Vanguard Agent: $0.28/min + $169/month with unlimited agents, 25 concurrent calls
• Elite Agent: $0.20/min + $549/month with unlimited agents, 100 concurrent calls

Integration Ecosystem

008 Agent integrates with major business platforms including:

• CRM Systems: Zendesk, Salesforce, HubSpot, Zoho, Pipedrive
• Support Platforms: Freshdesk and other helpdesk solutions
• Database Systems: MongoDB, Supabase for data management
• Communication Tools: Various SIP providers and web-based systems

Technology Stack

• AI Engine: Advanced natural language processing and voice recognition
• SIP Protocol: Industry-standard telephony integration
• Web APIs: RESTful APIs for seamless integration
• Real-Time Processing: Low-latency voice processing and response generation

Listed on Video-IA.net, the directory of the best AI tools for voice, video, and automation.