affilimatic.com - AI Tool - Video-IA.net

Chatbeam (formerly Replyso) is an AI-powered customer support platform that provides 24/7 automated assistance to convert visitors into customers and eliminate support tickets. The platform features a beautiful Orb chat widget that engages visitors around the clock, answers questions instantly, and converts browsers into buyers even when businesses are offline. Chatbeam offers intelligent training capabilities that allow the AI to learn from business data, products, and previous customer interactions for more accurate responses. The platform includes an integrated knowledge base that ensures customers receive consistent, accurate information across all channels, solving issues before they reach human agents. Chatbeam provides comprehensive analytics and reporting tools to monitor customer interactions, track key metrics, and manage the AI assistant from a central dashboard. The platform supports seamless integrations with existing business tools, CRM systems, and ERP platforms, enabling automated actions like order updates and refunds. Chatbeam also includes a ticket system for complex cases that require human intervention, with AI-assisted responses to streamline the resolution process. The platform is trusted by 1,600+ customers and processes over 1 million automated messages monthly, with a 99.9% uptime guarantee and 3-second average response time.